Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
The return address is set by default to the Printful headquarters (19749 Dearborn St, Chatsworth, CA 91311). When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days.
It is best to contact us before returning any products, If any size or color mistake on your part will be at your cost and you would have to order another product